Reporting Contact
| Johannesburg Water | |
|---|---|
 |
0860 56 28 74
011 688-1699
011 688-1500
Johannesburg Water Website
Facebook : Johannesburg Water
Twitter: @JHBwater
| Issue | Time Frame |
|---|---|
| Burst Pipe | 48 Hours |
| No Water | 24 Hours |
| Sewer Leak / Blockage | 24 Hours |
| Meter Leak | 72 Hours |
| Fire Hydrant | 48 Hours |
| Leaking Valve | 24 Hours |
| Bees in a meter box | 3 Days |
| City Power | |
|---|---|
 |
Log a Fault |
0860 56 28 74
City Power Website
City Power Web Fault Logging
| Issue | Time Frame |
|---|---|
| No power to area / Property | 30% within the first 1.5 hours |
| 60% within 3 hours | |
| 90% within 7.5 hours | |
| 98-100% within 46 hours | |
| Illegal connections | 24 Hours |
| Dangerous situation | immediate |
| Streetlights not working | 2 Days |
| Meter Conversions | 72 Hours |
| Faulty Meter | 72 Hours |
| Johannesburg Road Agency | |
|---|---|
 |
0860 56 28 74
Facebook: Johannesburg Road Agency
Twitter: @myJra
| Issue | Time Frame |
|---|---|
| Potholes | 3 Days |
| Manhole Cover Missing | 24 Hours |
| Blocked Kerb Inlet | 24 Hours |
| Road Trenches | 2 Days |
| Road Collapse / Dangerous Situation | Immediate to get road safe |
| Road Markings | 7 Days |
| Traffic Signal Faults | 12 Hours |
| Johannesburg City Parks | |
|---|---|
 |
0860 56 28 74
011 375 5555
Email - vsibeko@jhbcityparks.com
Email - pkubheka@jhbcityparks.com
| Issue | Time Frame |
|---|---|
| Grass Cutting in Open Spaces | Up to 30 days |
| Grass Cutting of Parks | Depending on the status of the park |
| Grass Cutting in Cemeteries | 7 Days |
| Fallen Tress / Branches | 24 Hours |
| Pruning Trees | 30 Days |
| Johannesburg Metropolitan Police Department | |
|---|---|
 |
Emergency |
Facebook: Johannesburg Metropolitan Police Department
Twitter: @joburgMPD
| Department | Contact |
|---|---|
| Traffic Hotline | 080 872 2242 |
| Motor Vehicle Accident | 011 490 1552 |
| Bylaws | 011 758 9650 |
| Anti-Corruption | 0800 203 712 |
| Illegal Dumping | 0800 120 555 |
| Emergency | 011 375 5911 |
| Complaint Line | 011 375 5918 |
| Gauteng Emergency Medical Services |
|---|
 |
Facebook: Gauteng Emergency Medical Services
Twitter: @GautengEMS
| Department | Contact |
|---|---|
| Fire | 011 472 1599 |
| Motor Vehicle Accident | 011 490 1552 |
| Ambulance | 011 472 1599 |
| Disaster Management | 011 928 6454 |
| Gas Leak & Faults | 011 726 3138 |
| Pikitup |
|---|
 |
Report Illegal Dumping
Website
Facebook: Pikitup
Twitter: @ClearnerJoburg
| Issues | Time Frame |
|---|---|
| New / Additional Bin | 7 Days |
| Animal Carcass Removal | 6 Hours |
| Cleaning of Illegal Dumping Site | 2 Days |
| City of Johannesburg |
|---|
 |
| Issue | Time Frame |
|---|---|
| Change of Ownership | Up to 6 weeks |
| Finalisation of Rates | Within 5 Days |
| New Meter Installation for water/electricity | Installed within 25 Days after payment |
| Final Readings on move out | Customer Walk in Centre |
| Closing an account | Customer Walk in Centre |
| Clearance Certificate | Customer Walk in Centre |
| Refund | Customer Walk in Centre |
| Opening a new Account | Customer Walk in Centre |
| All Other | Customer Walk in Centre |
| Eskom |
|---|
 |
0860 037566
Website
Facebook: Eskom South Africa
Twitter: @Eskom_SA
E-mail customerservices@eskom.co.za
Log a Fault
Or dowlaod the app MyEskom Customer from your APP Store: outages, balance, submit readings.
| Telkom |
|---|
 |
Website
Facebook: TelkomZA
Twitter: @telkomza
| Department | Contact |
|---|---|
| Mobile | 081180 |
| Home Sales | 10213 |
| Home Service | 10210 |
| Business | 10213 |
| Enterprise | 10214 |
| Johannesburg Development Agency |
|---|
 |
Website
Facebook: JohannesburgDevelopmentAgency
Twitter: @JDA_joburg
| Department | Contact |
|---|---|
| Building Regulation | 011 407 6111 |
| Environment |
|---|
| Department | Contact |
|---|---|
| Noise Pollution | 011 587 4232 |
| abednigot@joburg.org.za | |
| Pollution | 011 226 8328 |
| wisemanh@joburg.org.za |